Friday, 27 January 2021 11:49 AM

Web shops miss out on a lot of money due to online bank failure

My Across Lender is currently unavailable. Please try again later. Sorry for the inconvenience.' Many ING customers came across these reports last week when they wanted to make an online payment. Because the Internet banking system of the Across Lender was regularly and for a long time unavailable, many consumers have suffered from this. But many online stores in the Netherlands have also suffered a lot of damage due to the malfunctions at the bank.

It is estimated that many web shops have even suffered a loss of millions of US dollars per day, according to the trade association of online retailers. According to Michael Koutstaal, board member of Across Lender, the problem is certainly not caused by an outdated payment system, but the Across Lender has not yet released real technical details. The most likely cause of the disruptions is because the internet banking system is linked to other systems of the bank. And one of the servers was not responding properly on another server. Due to tests with the database, only a limited number of users could log in at the same time. But the Across Lender has now lifted the limit on the number of customers and therefore the bank failure should now be a thing of the past.


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