Directions North America 2022: Microsoft launches Dynamics 365 Business Central 2022 Release Wave 1, touting new cloud customer growth statistics


Microsoft launched the latest collection of Dynamics 365 Business Central updates and improvements on April 1, including general availability of a Power Platform connector, country expansion, and Teams integration improvements.

The latest product updates will go to a new record number of Business Central cloud customers, but Microsoft has stopped sharing customer numbers with the outside world. But removing that metric should be seen as a good sign for the health of the product, Microsoft chief executive Mike Morton told the audience at Directions North America 2022 today. Business Central as a meaningful enterprise data point, he said.

Microsoft’s Mike Morton at NA Directions 2022 | Source: Twitter

Business Central’s online customer growth is more than 60% year-over-year, Morton said, and user numbers are growing even faster as existing customers add users from Colombia. British and large organizations choose the product. If he could share actual customer stats, he said, partners would see the product’s customer numbers are “awesome” and show “incredible growth.” He didn’t explain how BC’s cloud growth is split between new customers and those migrating from Microsoft’s older on-premises Dynamics ERPs.

Cloud customer growth means virtually any new prospect in BC can now find customers with a similar profile in terms of industry, size, geography or other angles, Morton said.

“No matter what industry you are in, no matter where you are located, no matter how complex what you do, there’s probably another business using Business Central in the cloud. It’s not just ready for prime time is prime time,” Morton said. partners in the Public Directions.

Other Business Central statistics shared by Microsoft include:

  • The number of partners selling Business Central has grown from 1,400 in 2019 to over 3,800 today
  • There are now more than 2,200 add-on solutions for Business Central in Microsoft AppSource, up from 450 in 2019. Business Central now has the most solutions in AppSource for any Microsoft product, he added.

Microsoft also used the launch of the event to highlight the progress of its partnership announced in October 2021 between Business Central and e-commerce provider Shopify, which now includes pre-built integration with Shopify’s administration and interfaces within British Columbia.


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