NCR launched its Freshop e-commerce solution at Northgate Gonzalez Market grocery chain to give the supermarket’s 42 California stores in Orange, Los Angeles, Riverside and San Diego counties an easier way to manage online sales. , according to a press release.
Mike Hendry, EVP, Marketing and Merchandising at Northgate, said NCR made it easy for them to offer their customers a digital shopping experience that was cost effective and quick to integrate.
He added that NCR helped the supermarket chain facilitate the launch of Pronto Curbside, its online shopping service, which gives people the ability to “order their favorite Northgate products and load them securely in their cars. “.
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NCR’s Freshop is an extension of the company’s other point-of-sale solution tool, Emerald, the next-generation, cloud-ready subscription-based point-of-sale (POS) platform for grocery retailers. Emerald is also used by Northgate.
âToday’s retailers must quickly modernize their lanes to meet the changing expectations of shoppers,â said David Wilkinson, president and CEO of NCR Retail.
“There are many reasons why Northgate Market is one of the fastest growing grocery retailers in the country, but perhaps the most important is that they put their customers at the heart of their business,” said Wilkinson.
Founded in 1980, Northgate GonzÃ¡lez Market is a family-owned and operated Hispanic supermarket chain headquartered in Anaheim, California. It strives to offer authenticity by preserving its cultural heritage and offering personalized service.
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Based in Atlanta, Georgia, NCR provides software and other services to businesses around the world in the finance, retail and hospitality industries. The company employs 36,000 people worldwide.