UPS cultivates its shipping capabilities for integrated international e-commerce through a partnership with ESW. The deal between shipping and logistics company and e-commerce company DTC will aim to facilitate cross-border online commerce for brands looking to reach consumers globally. Consumers will experience a more localized online shopping experience from brands that use ESW through ease of delivery with UPS’s global transportation and customs brokerage platform.
“The ability to achieve a single solution that combines ESW’s technology and deep localization expertise with UPS’s extensive logistics and transportation network will give DTC retailers of any size better access to consumers at scale. world,” said Patrick Bousquet-Chavanne, President. and CEO of the Americas for ESW in a statement. “This agreement leverages our entire logistics and payments ecosystem as well as UPS’s extensive global transportation network to remove barriers and ease frictions that often prevent brands and retailers from selling directly to consumers. consumers, wherever they live in the world.”
According to ESW Global Voices 2022 survey, which measured trends among 14,000 consumers in 14 countries, cross-border DTC activities increased across all age groups between December 2022 and July 2021. Despite the increase in cross-border shopping trends, the survey also revealed that 27% of buyers were deterred from these purchases due to longer delivery times and 27% were discouraged due to transit costs associated with purchasing from international suppliers.
Expanding its global strategy to mitigate the shipping challenges of the DTC market is a smart move for UPS, which has also grown its local same-day delivery service through the acquisition of Roadie in the face of competition from emerging logistics services such as Uber Freightwho acquired Transplace in July 2021. With huge growth in cross-border e-commerce sales to $3.2 trillion in 2021, according to the report Trading Across Borders: How Retailers Can Tap Fast-Growing Markets with the Right Partnerships by Retail TouchPoints, retailers must be prepared to move forward with advances in global shipping and logistics.
“UPS continues to innovate on behalf of customers, delivering new capabilities to grow their businesses,” said Bill Seward, UPS president, Americas and Global Customer Solutions in a statement. “This alliance with ESW gives UPS e-commerce customers the ability to sell and ship seamlessly around the world, confident that they are providing a great shopping experience.”