VL OMNI and Returnly Partner to Offer Better Returns Integration Options to Shopify Merchants


OAKVILLE, ON, CANADA, Feb. 17, 2022 /EINPresswire.com/ — VL OMNI, a leading agile and scalable integration platform for growing businesses, today announced a partnership with Returnly, a leader in experiences online returns and post-purchase payments.

Both companies, which are certified Shopify Plus Partners, offer solutions to meet the needs of integrating returns into the Shopify ecosystem. They have joined forces to guide high-volume e-commerce merchants looking to deliver superior online customer experiences and more effective returns.

Introducing the Returnly VL OMNI Integration Connector

The Returnly connector powered by VL OMNI is useful for brands that want to integrate the returns process into their key business applications such as their ERP, e-commerce platforms, WMS, etc.

The connector allows merchants to eliminate the need for manual data entry and automate returns and refunds processes at scale. VL OMNI uses Returnly webhooks to facilitate these agile and scalable onboarding processes.

“With merchants under pressure to meet consumer expectations for easy returns, we are excited to partner and work closely with Returnly to bring greater return integration options to the Shopify ecosystem.” – Robin H. Smith, CEO and Co-Founder, VL OMNI

Advantages of the Returnly VL OMNI connector

The Returnly VL OMNI connector will allow brands to streamline the returns process and provide a seamless customer experience while reducing the cost of returns. Other benefits of integration include:

Efficient returns management
Simplify the return and refund process
Robust agility to change integration that grows with your business
Accurate product availability
Real-time visibility into order status and more!

Connect your tech stack with Returnly and VL OMNI

Returnly is a leading provider of digital returns experiences and post-purchase payments for direct-to-consumer brands. Returnly is the only return solution that allows customers to get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score (CSAT) of 91%. Returnly offers merchants a turnkey solution around its financial technology that includes return management tools as well as hosted and fully customizable end-customer touchpoints such as package tracking, online returns and exchanges and green returns .

VL OMNI is a Canadian-based integration platform (iPaaS) that adapts pre-built connectors to meet growing business needs. VL OMNI allows merchants to connect and automate data flow on their existing back-office systems such as Shopify or Shopify Plus, ERP, CRM, POS and 3PL.

The VL OMNI and Returnly integration expands the reach of Shopify Plus while bringing long-term success to enterprise-level merchants who want the best Shopify Return integration services.

Vanessa Matos
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